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Privacy Policy

Commitment to Data Security at OraimoShops

Last updated: January 01, 2026

1. Introduction

Welcome to OraimoShops. We are committed to protecting your personal information and your right to privacy in accordance with the Tanzania Personal Data Protection Act. This policy governs the manner in which OraimoShops collects, uses, and discloses information collected from users of the OraimoShops.co.tz website.

2. Information We Collect

We collect information that is necessary to provide our services and ensure a secure shopping experience:

  • Personal Identification Information: Name, email address, phone number, and delivery address provided during registration or checkout.
  • Order Records: History of products purchased for warranty tracking.
  • Technical Data: IP addresses, browser types, and usage patterns to improve site performance and prevent fraud.
Offline Payment Notice: We do not store or request credit card or bank details on this platform. All payments are handled offline via official branch communication.

3. How We Use Collected Information

OraimoShops collects and uses Users' personal information for the following purposes:

Warranty & Support

To verify your purchase and facilitate official warranty claims and after-sales service for your Oraimo products.

Marketing Offers

To send you exclusive discounts, promotional offers, and updates on new product arrivals that may interest you.

To Process Transactions

To coordinate with our branches for order confirmation, delivery logistics, and offline payment verification.

Improve Customer Service

Your information helps us respond to your support needs and provide a personalized experience across our branches.

Website Improvement

We use aggregated data to understand user trends and enhance our website's performance and security.

4. Protection & Sharing of Data

We adopt strict data storage and security practices to protect against unauthorized access. We do not sell, trade, or rent Users' personal identification information to others. We may share necessary details with our trusted branch affiliates and delivery partners solely to fulfill your order and provide warranty services.

5. Your Rights

You have the right to access the personal data we hold about you and request corrections. You may opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting support.